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Author Topic: FMA Direct website compromised!!!  (Read 207 times)
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Chuck Baker
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« on: November 27, 2008, 10:35:36 AM »

If you have ordered from FMA direct, please see the following:
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During last week of October, FMA received two inquiries within a matter of days about possible compromised credit cards. In both cases the customer informed us that they had used their card at multiple online sites and could not confirm which site(s) could have been compromised. We promptly notified the company who hosts our website about the possible compromise of our database. After extensive research on their end, our website host notified FMA that no breach could be detected. As of November 1, 2008 the additional precautionary measures were implemented by FMA’s host:

1) Hardened all login passwords that could have presented an opportunity for such theft.
2) Added stronger encryption algorithms to any credit card transactions received on our partner's web hosting servers.
3) Added additional security measures that ensure credit card information is not stored on file with our web hosting service.

This thread on RCG came to our attention yesterday. Unfortunately, we were not aware of the thread on Wattflyer that was reported here. Had we been aware of the Wattflyer post, FMA would have responded immediately. Although our web provider still contends that no breach has been detected, FMA recognizes from the number of incidents reported on the forums, that a breach of the system may have occurred. As such we are notifying the readers of this forum and Watt flyer to notify their credit card companies. FMA truly regrets living in an age whereby people choose to steal from others. We assure you that we will remain vigilant moving forward with regard to any such attempts to compromise the trust between FMA Direct and our loyal customers. I would like to reiterate what others in this thread have stated: online credit card business remains to be a safe and efficient means of transacting business worldwide.

Jamie Marks
FMA Direct
V.P., General Manager
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